The Basic Principles Of Telus customer service
The Basic Principles Of Telus customer service
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Skilled was in the position to stroll me through my concern and helped pinpoint exactly where the condition was occurring and encouraged me of another so I could get my task completed. I so appreciated his enable and endurance in walking me by way of the various situations. He followed up with info on my subsequent steps.
We're sorry to listen to about all of these complications you've got knowledgeable with both tech support and billing. Remember to ship us a private concept, and we’ll operate to get you the guidance and comply with-up necessary to resolve these challenges without delay.
Have you experimented with applying the net Chat? Log on to My TELUS along with the the Chat icon are going to be with the reduce suitable of the window. Response the questions on what sort of enable you will need then preserve replying towards the bot with "I want to speak to someone" until finally the bot provides up and passes the Chat to somebody.
I needed to Get in touch with CS now with Chat along with the Division I would like to speak to is just offered by mobile phone. The CS on Chat organized a contact back at an arranged time slot. When that Office referred to as me later I received everything sorted out.
As for loyalty, there is not any such detail any more. Dealing with a similar thing with my Telus home services. I’m done with them continuously expanding my arrangement pricing. Going again to Shaw when my contract operates out.
after the agent overview my account he reported I can not offer you a deal or credits like you have now using your exiting account, so i just gave up and hangup the mobile phone.
I are actually contacting and calling Telus and had a chat Using the AI that didn't seem to be to grasp what I was asking.
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Car-counsel will help you speedily narrow down your search engine results by suggesting feasible matches as you kind.
Car-counsel will help you rapidly slender down your search engine results by suggesting possible matches while you style.
The hours they may have are usually not Functioning effectively with my get the job done and caring for an aged relative busy program. I also chatted However they instructed me I need to call in.
Take note: if The subject is just not but coated by TELUS Pro Messaging, You will be provided which has a callback choice.
Hi everyone, I should contact customer service Telus technical support with reference to modifying a payment arrangement. I desired to know if there is an e mail or other method to Call them mainly because I'm Doing the job, and most occasions I endeavor to phone And do not get to speak to an individual right before I should dangle up.
I'm going to cancel all the services property and cell with Telus and convey to my family and friends to take action, which was the worst knowledge I received with Telus